What should be included in my property’s description? What do guests ask about the most?

A great property description is key to giving guests a positive experience and avoiding any misunderstandings. Here are the essential things to include in your description to help guests know exactly what to expect:

1. Property Accessibility

• Do you live on-site? Let guests know if you’ll be sharing spaces with them.
• Is there construction nearby? If so, mention any work schedules, so guests are aware.
• Any noise in the area? Think about nearby highways, bars, or other sources of sound.
• Are there stairs? Is the property accessible for people with reduced mobility?
• How do guests access the property? For example, is it on the first floor or do they need to use an elevator?

2. Security & Maintenance

• Security devices: If there are any, mention their locations and that they will be turned off during the guest's stay. This is important for safety and legal reasons.
• Maintenance providers: Let guests know if someone (like a pool cleaner or gardener) will be coming by during their stay.

3. Shared Amenities

• Who shares the amenities? If there are shared spaces like a pool or garden, men please, mention it to avoid any confusion.
• Pool access: Does the pool have specific hours, days, seasons or require a code for entry?

4. Pets & Allergies

• Any animals on-site or nearby? Please include any details about any pets, as some guests may have allergies.

By sharing clear, honest, and detailed information, you empower guests to make informed decisions and set the right expectations for their stay. This transparency not only enhances their experience but also increases the likelihood of receiving positive reviews!